lpro-20220224
0001806201false00018062012022-02-242022-02-24
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 8-K
 
CURRENT REPORT
PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
Date of Report (Date of earliest event reported): February 24, 2022
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OPEN LENDING CORPORATION
(Exact name of registrant as specified in its charter)
Delaware001-3932684-5031428
(State or other jurisdiction
of incorporation)
(Commission
File Number)
(IRS Employer
Identification No.)

1501 S. MoPac Expressway
Suite 450
Austin, Texas 78746
(Address of principal executive offices, including zip code)
Registrant’s telephone number, including area code: 512-892-0400
(Former name or former address, if changed since last report)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
 
Securities registered pursuant to Section 12(b) of the Act:
 
Title of each classTrading
Symbol(s)
Name of each exchange
on which registered
Common stock, par value $0.01 per shareLPROThe Nasdaq Stock Market LLC
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company  

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐


Item 2.02 Results of Operations and Financial Condition.
On February 24, 2022, Open Lending Corporation (the “Company”) issued a press release announcing its financial results for the fiscal quarter ended December 31, 2021. A copy of the press release and additional supplemental financial information are attached as Exhibits 99.1 and 99.2, respectively, to this Current Report on Form 8-K and are incorporated by reference herein.
The information furnished under this Item 2.02 and in the accompanying Exhibits 99.1 and 99.2 shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act regardless of any general incorporation language in such filing, unless expressly incorporated by specific reference in such filing.



Item 9.01. Financial Statements and Exhibits.
(d)    Exhibits
99.1
99.2
104Cover Page Interactive Data File (embedded within the Inline XBRL document)


1


SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
OPEN LENDING CORPORATION
By: /s/ Charles Jehl
Name: Charles D. Jehl
Title: Chief Financial Officer
Date: February 24, 2022

2
Document

Exhibit 99.1
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Open Lending Reports Fourth Quarter and Fiscal Year 2021 Financial Results

AUSTIN, TX, February 24, 2022 – Open Lending Corporation (Nasdaq: LPRO) (the “Company” or “Open Lending”), a leading provider of lending enablement and risk analytics solutions to financial institutions, today reported financial results for its fourth quarter and fiscal year 2021.

“We saw incredible growth in 2021, with an 82% increase in certified loan growth, 98% increase in revenue and a 123% increase in adjusted EBITDA for the full year 2021 compared to 2020,” said John Flynn, Chairman and CEO of Open Lending. “We also added 71 new customers in 2021, up from 55 new accounts in 2020, and the average size of our lenders signed in 2021 exceeded $1.2 billion in total assets.”

Three Months Ended December 31, 2021 Highlights
The Company facilitated 42,639 certified loans during the fourth quarter of 2021, compared to 26,822 certified loans in the fourth quarter of 2020
Total revenue was $51.6 million, compared to $39.6 million in the fourth quarter of 2020
Gross profit was $46.9 million, compared to $36.7 million in the fourth quarter of 2020
GAAP net income was $27.8 million, compared to $15.2 million in the fourth quarter of 2020
Adjusted EBITDA was $36.6 million, compared to $24.8 million in the fourth quarter of 2020

Twelve Months Ended December 31, 2021 Highlights
The Company facilitated 171,697 certified loans, compared to 94,226 certified loans in 2020
Total revenue was $215.7 million, compared to $108.9 million in 2020
Gross profit was $197.0 million, compared to $99.1 million in 2020
GAAP net income was $146.1 million, compared to GAAP net loss of $(97.6) million in 2020. The GAAP net loss was primarily attributable to $(131.9) million in change in estimated fair value of contingent consideration shares awarded as part of the business combination with Nebula Acquisition Corporation on June 10, 2020
Adjusted EBITDA was $155.0 million, compared to $69.5 million in 2020

Adjusted EBITDA is a non-GAAP financial measure. Reconciliations of this non-GAAP financial measure to its most directly comparable GAAP financial measure are provided in the financial table included at the end of this press release. An explanation of this measure and how it is calculated is also included under the heading “Non-GAAP Financial Measures.”

2022 Outlook
Based on the fourth quarter results and trends into early 2022, the Company is issuing full year guidance of the following:
Full Year 2022 Outlook
Total Certified Loans195,000 - 225,000
Total Revenue$210 - 240 million
Adjusted EBITDA$135 - 160 million
Adjusted Operating Cash Flow (a)
$140 - 165 million

a.Adjusted Operating Cash Flow is defined as Adjusted EBITDA, minus CAPEX, plus or minus change in contract assets.

The guidance provided above includes forward-looking statements within the meaning of U.S. securities laws. While the financial guidance takes into account the continuing impact of the global COVID-19 pandemic, the impact of the pandemic has been unprecedented and the future effect of the pandemic on the global economy and our financial results remains uncertain, and our actual results may differ materially. See “Forward-Looking Statements” below.











Conference Call
Open Lending will host a conference call to discuss the fourth quarter 2021 financial results today at 5:00 pm ET. Hosting the call will be John Flynn, Chairman and CEO, Ross Jessup, President and COO, and Chuck Jehl, CFO. The conference call will be webcast live from the Company's investor relations website at https://investors.openlending.com/ under the “Events” section. The conference call can also be accessed live over the phone by dialing (877) 407-4018, or for international callers (201) 689-8471. A replay will be available two hours after the call and can be accessed by dialing (844) 512-2921 or (412) 317-6671 for international callers; the conference ID is 13726488. The replay will be available until Thursday, March 10, 2022. An archive of the webcast will be available at the same location on the website shortly after the call has concluded.

About Open Lending
Open Lending (Nasdaq: LPRO) provides loan analytics, risk-based pricing, risk modeling and default insurance to auto lenders throughout the United States. For 20 years, we have been empowering financial institutions to create profitable auto loan portfolios by saying “yes” to more automotive loans. For more information, please visit www.openlending.com.

Forward-Looking Statements
This press release includes certain statements that are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under the United States Private Securities Litigation Reform Act of 1995, including statements related to market trends, the impact of the global COVID-19 pandemic on factors impacting the Company’s business, the Company’s new lender pipeline, consumer behavior and demand for automotive loans, as well as future financial performance under the heading “2022 Outlook” above. Forward-looking statements generally are accompanied by words such as “believe,” “may,” “will,” “estimate,” “continue,” “anticipate,” “intend,” “expect,” “should,” “would,” “plan,” “predict,” “potential,” “seem,” “seek,” “future,” “outlook,” and similar expressions that predict or indicate future events or trends or that are not statements of historical matters. These statements are based on various assumptions and on the current expectations of the Company’s management and are not predictions of actual performance. These forward-looking statements are provided for illustrative purposes only and are not intended to serve as, and must not be relied on by any investor as, a guarantee, an assurance, a prediction or a definitive statement of fact or probability. Actual events and circumstances are difficult or impossible to predict and will differ from assumptions. Many actual events and circumstances are beyond the Company’s control. These forward-looking statements are subject to a number of risks and uncertainties, including general economic, political and business conditions; the continuing effects of the COVID-19 pandemic on consumer behavior; applicable taxes, inflation, supply chain disruptions, interest rates and the regulatory environment; the outcome of judicial proceedings to which Open Lending is, or may become a party; failure to realize the anticipated benefits of the business combination with Nebula Acquisition Corporation (“Business Combination”); the amount of redemption requests made by the Company’s stockholders; other risks discussed in our filings with the Securities and Exchange Commission, including our Annual Report on Form 10-K for the year ended December 31, 2020 and our subsequently filed Quarterly Reports on Form 10-Q. If the risks materialize or assumptions prove incorrect, actual results could differ materially from the results implied by these forward-looking statements. There may be additional risks that the Company presently does not know or that they currently believe are immaterial that could also cause actual results to differ from those contained in the forward-looking statements. In addition, forward-looking statements reflect the Company’s expectations, plans or forecasts of future events and views as of the date of this press release. The Company anticipates that subsequent events and developments will cause their assessments to change. However, while the Company may elect to update these forward-looking statements at some point in the future, the Company specifically disclaims any obligation to do so. These forward-looking statements should not be relied upon as representing the Company’s assessments as of any date subsequent to the date of this press release. Accordingly, undue reliance should not be placed upon the forward-looking statements.

Non-GAAP Financial Measures
The non-GAAP financial measures included in this press release are financial information that has not been prepared in accordance with GAAP. The Company uses Adjusted EBITDA, Adjusted EBITDA margin and Adjusted operating cash flows internally in analyzing our financial results and believes it is useful to investors, as a supplement to GAAP measures, in evaluating our ongoing operational performance. The Company believes that the use of non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing our financial results with other companies in our industry, many of which present similar non-GAAP financial measures to investors.

The Company believes these measures provide useful information to investors and others in understanding and evaluating its operating results in the same manner as its management and board of directors. In addition, these measures provide useful measures for period-to-period comparisons of our business, as they remove the effect of certain non-cash items and certain non-recurring variable charges. Adjusted EBITDA is defined as GAAP net income (loss) excluding interest expense, income tax expense, depreciation and amortization expense, share-based compensation expense, gain on extinguishment of the Company's tax receivable agreement, loss on extinguishment of debt, change in fair value of contingent consideration, change in measurement - tax receivable agreement and transaction bonuses as a result of the Business Combination. Adjusted EBITDA margin is defined as Adjusted EBITDA expressed as a percentage of total revenue. Adjusted operating cash flows is defined as adjusted EBITDA, minus CAPEX, plus or minus change in contract assets.




Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliation of non-GAAP financial measures to their most directly comparable GAAP financial measure provided in the financial statement tables included below in this press release.

Contact:
ICR for Open Lending
Investors
openlending@icrinc.com



OPEN LENDING CORPORATION
Consolidated Balance Sheets
(In thousands, except share data)
 
 December 31,
 20212020
Assets
Current assets
Cash and cash equivalents$116,454 $101,513 
Restricted cash3,055 2,635 
Accounts receivable, net6,525 4,352 
Current contract assets, net70,542 50,386 
Income tax receivable1,345 — 
Prepaid expenses2,479 1,873 
Other current assets2,394 2,018 
Total current assets202,794 162,777 
Property and equipment, net2,663 1,201 
Operating lease right-of-use assets, net5,189 5,733 
Non-current contract assets, net42,414 38,956 
Deferred tax asset, net65,503 85,218 
Other non-current assets262 124 
Total assets$318,825 $294,009 
Liabilities and stockholders’ equity
Current liabilities
Accounts payable1,285 3,442 
Accrued expenses3,984 3,033 
Income tax payable— 1,640 
Current portion of debt3,125 4,888 
Third-party claims administration liability3,050 2,591 
Other current liabilities621 1,414 
Total current liabilities12,065 17,008 
Long-term debt, net of deferred financing costs143,135 152,859 
Non-current operating lease liabilities4,643 5,138 
Tax receivable agreement liability— 92,369 
Other non-current liabilities— 13 
Total liabilities$159,843 $267,387 
Commitments and contingencies
Stockholders’ equity
Preferred stock, $0.01 par value; 10,000,000 shares authorized, none issued and outstanding— — 
Common stock, $0.01 par value; 550,000,000 shares authorized, 128,198,185 shares issued and 126,212,876 shares outstanding as of December 31, 2021 and 128,198,185 shares issued and 126,803,096 shares outstanding as of December 31, 20201,282 1,282 
Additional paid-in capital496,983 491,246 
Accumulated deficit(282,439)(428,406)
Treasury stock at cost, 1,985,309 shares at December 31, 2021, and 1,395,089 shares at December 31, 2020(56,844)(37,500)
Total stockholders’ equity158,982 26,622 
Total liabilities and stockholders’ equity$318,825 $294,009 




OPEN LENDING CORPORATION
Consolidated Statements of Operations and Comprehensive Income (Loss)
(In thousands, except share data)
 
 Three Months Ended
December 31,
Year Ended
December 31,
 2021202020212020
Revenue
Profit share$31,196 $25,910 $133,215 $60,392 
Program fees18,484 12,403 75,630 43,995 
Claims administration and other service fees1,950 1,320 6,810 4,505 
Total revenue51,630 39,633 215,655 108,892 
Cost of services4,739 2,968 18,621 9,786 
Gross profit46,891 36,665 197,034 99,106 
Operating expenses
General and administrative6,603 9,351 30,393 32,584 
Selling and marketing3,341 2,350 12,000 7,841 
Research and development1,720 678 4,352 1,964 
Operating income35,227 24,286 150,289 56,717 
Interest expense(489)(3,621)(5,859)(11,601)
Interest income36 105 213 202 
Gain on extinguishment of tax receivable agreement— — 55,422 — 
Loss on extinguishment of debt— — (8,778)— 
Change in fair value of contingent consideration— — — (131,932)
Other income (expense)11 (4,380)(119)(4,377)
Income (loss) before income taxes34,785 16,390 191,168 (90,991)
Income tax expense6,945 1,188 45,086 6,573 
Net income (loss) and comprehensive income (loss)$27,840 $15,202 $146,082 $(97,564)
Preferred distribution to redeemable convertible Series C preferred units— — — (40,689)
Accretion to redemption value of redeemable convertible Series C preferred units— — — 47,537 
Net income (loss) attributable to common stockholders$27,840 $15,202 $146,082 $(90,716)
Net income (loss) and comprehensive income (loss) per common share
Basic$0.23 $0.12 $1.16 $(1.09)
Diluted$0.23 $0.12 $1.16 $(1.09)
Weighted average common shares outstanding
Basic126,202,593 127,823,098 126,354,597 82,908,772 
Diluted126,220,184 127,911,031 126,390,435 82,908,772 



OPEN LENDING CORPORATION
Consolidated Statements of Cash Flows
(in thousands)
Year Ended December 31,
20212020
Cash flows from operating activities
Net income (loss)$146,082 $(97,564)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Share-based compensation3,815 2,828 
Depreciation and amortization1,122 1,768 
Non-cash operating lease cost544 — 
Gain on extinguishment of tax receivable agreement(55,422)— 
Loss on extinguishment of debt8,778 — 
Deferred income taxes20,055 4,734 
Change in fair value of contingent consideration— 131,932 
Changes in assets & liabilities:
Accounts receivable(2,181)(585)
Contract assets(23,763)(26,391)
Operating lease right-of-use assets— (548)
Prepaid expenses(606)(313)
Other current and non-current assets(514)(1,431)
Accounts payable(2,157)2,105 
Accrued expenses693 1,027 
Income tax receivable/payable, net(450)1,640 
Operating lease liabilities(364)(280)
Third-party claims administration liability459 409 
Other current and noncurrent liabilities(935)5,309 
Net cash provided by operating activities95,156 24,640 
Cash flows from investing activities
Purchase of property and equipment(1,987)(1,196)
Net cash used in investing activities(1,987)(1,196)
Cash flows from financing activities
Proceeds from term loans125,000 170,000 
Proceeds from revolving facility50,000 — 
Payments on term loans(169,191)(6,521)
Payments on revolving facility(25,000)— 
Payment of deferred financing costs(1,669)(10,061)
Share repurchase(20,000)(37,500)
Settlement of tax receivable agreement(36,948)— 
Distributions to Open Lending, LLC unitholders— (135,598)
Proceeds from stock warrant exercises— 105,349 
Recapitalization transaction, net of transaction costs— (14,863)
Net cash (used in) provided by financing activities(77,808)70,806 
Net change in cash and cash equivalents and restricted cash15,361 94,250 
Cash and cash equivalents and restricted cash at the beginning of the period104,148 9,898 
Cash and cash equivalents and restricted cash at the end of the period$119,509 $104,148 
Supplemental disclosure of cash flow information:
Interest paid$5,243 $10,444 
Income tax paid, net25,280 144 
Property and equipment accrued but not paid24 — 
Right of use assets obtained in exchange for lease obligations— 5,362 
Non-cash investing and financing:
Change in fair value of redeemable convertible Series C preferred units$— $(47,537)
Conversion of preferred stock to common stock— 257,406 



OPEN LENDING CORPORATION
Reconciliation of GAAP to Non-GAAP Financial Measures
(Unaudited, in thousands)

 
 Three Months Ended
December 31,
Year Ended
December 31,
 2021202020212020
Adjusted EBITDA
Net income (loss)$27,840 $15,202 $146,082 $(97,564)
Non-GAAP adjustments:
Interest expense489 3,621 5,859 11,601 
Income tax expense6,945 1,188 45,086 6,573 
Depreciation and amortization expense202 346 792 752 
Share-based compensation (1)1,089 152 3,815 2,828 
Gain on extinguishment of tax receivable agreement (2)— — (55,422)— 
Loss on extinguishment of debt (3)— — 8,778 — 
Change in fair value of contingent consideration (4)— — — 131,932 
Change in measurement – tax receivable agreement (5)— 4,292 — 4,292 
Transaction bonuses (6)— — — 9,112 
Total adjustments8,725 9,599 8,908 167,090 
Adjusted EBITDA36,565 24,801 154,990 69,526 
Total revenue$51,630 $39,633 $215,655 $108,892 
Adjusted EBITDA margin71 %63 %72 %64 %
Adjusted operating cash flows (7)
Adjusted EBITDA$36,565 $24,801 $154,990 $69,526 
CAPEX(202)(99)(1,987)(1,196)
Decrease (increase) in contract assets1,157 (16,354)(23,763)(26,391)
Adjusted operating cash flows$37,520 $8,348 $129,240 $41,939 
Notes:
 
(1)Includes $2.2 million of non-cash charges incurred in connection with the accelerated vesting of the legacy share-based awards, as a result of the Business Combination.
(2)Reflects the gain recognized as a result of the early termination and settlement of the tax receivable agreement.
(3)Reflects the loss recognized in connection with the refinancing of our Term Loan due 2027 on March 19, 2021, which primarily consists of the write-off of unamortized deferred financing costs.
(4)Reflects non-cash charges for the change in the estimated fair value of contingent consideration from June 10, 2020 through the date immediately before each tranche of contingent consideration shares vested.
(5)Reflects non-cash charges due to changes in the measurement of our Tax Receivable Agreement liability as a result of changes in our blended state tax rate.
(6)Reflects transaction bonuses awarded to key employees and directors in connection with the Business Combination.
(7)Adjusted operating cash flow is defined as adjusted EBITDA, minus CAPEX, plus or minus change in contract assets.


openlending-q421quarterl
Earnings Supplement Q4 2021


 
2 Q4 2021 Financial Highlights Q4 2021 (1) Defined as Adj. EBITDA, minus CAPEX, plus or minus change in contract assets Q4 2020 Revenue $51.6 million $39.6 million Adj. EBITDA $36.6 million $24.8 million Adj. Operating Cash Flow1 $37.5 million $8.3 million Total Certs 42,639 26,822


 
3 2021 Financial Highlights FY 2021 (1) Defined as Adj. EBITDA, minus CAPEX, plus or minus change in contract assets FY 2020 Revenue $215.7 million $108.9 million Adj. EBITDA $155.0 million $69.5 million Adj. Operating Cash Flow1 $129.2 million $41.9 million Total Certs 171,697 94,226


 
4 Well Defined Growth Plan Expand Core Business1 OEM Opportunity2 CECL Relief 3 4 6 5 Broaden Our Offerings Launch into New Channels Refinance Opportunities Near Term Growth Strategy Longer Term Growth Strategy  Drive Loan Volume through Further Wallet-Share Increase and Customer Penetration  Expansion of Lender Base  Increase OEM Captive Penetration by Addressing Broader Credit Spectrum and Deployment of Subvention Capabilities  Enhanced Value Proposition to Lenders Provided via CECL Relief  Increased Profitability for Financial Institutions in Near Prime Auto  Enhanced Focus on Refinance Program to Drive Additional Cert Volume  Ease of Customer Access in Reduced Interaction Environment  Expansion into Adjacent Asset Classes (e.g., leases)  Establish Broader Auto Platform (e.g., hub and spoke)  Prime Decisioning SaaS Solution  Expansion into Other Consumer Asset Classes


 
5 ($1.7) $5.3  $6.2  $4.0  $7.8  $10.5  $9.5  ($12.0) $0.7  ($1.5) $1.3  $1.1  $4.0  ($3.0) ($3.0) Q1‐20 Q2‐20 Q3‐20 Q4‐20 Q1‐21 Q2‐21 Q3‐21 Q4‐21 Understanding Changes in Contract Assets and Profit Share Revenue In LTM period on a net basis, ~103% of Changes in Contract Asset Estimates Driven by Realized Portfolio Performance as Opposed to Changes in Prospective Estimates Prospective  Changes in  Assumptions Realized  Portfolio  Performance ($ in millions) Change in Contract Asset Estimates and Profit Share Revenue: ($12.0) ($0.9) $3.8 $7.5 $5.1 $11.8 Covid Impact Lower than projected claims and severity of  losses in historical periods drove positive  changes to contract asset estimates that in  turn drive strong near‐term cash flows  $7.5 $6.5


 
6 Understanding Profit Share Unit Economic Trends Profit Share Unit Economics Normalized While Achieving Record Cert Volumes • Profit share unit economics normalized as we removed COVID‐19 underwriting standards • Removed vehicle value discount in April 2021, which drove ~15% premium increase during pandemic • These underwriting changes resulted in record cert loan volume and expanded our competitive positioning • Closure rates improved after removing COVID‐19 underwriting standards • Strategically shifted our channel mix and unit economics remain strong across all channels • Unit level pricing is dependent on risk and Open Lending is constantly evaluating the best risk‐adjusted  opportunities in the market to deploy Lender’s Protection • Refinance channel has grown to 34% of total certs in Q4 and exhibits high quality and predictable credit  characteristics; channel remains an attractive avenue for growth • Continued strong loan performance would result in positive changes in contract assets, profit share revenues and  cash flows


 
7 Q4 2021 Key Performance Indicators Three Months Ended December 31, Year Ended December 31, 2021 2020 2021 2020 Certs CU & Bank Certs 34,385 18,844 123,085 73,012 OEM Certs 8,254 7,978 48,612 21,214 Total Certs 42,639 26,822 171,697 94,226 Unit Economics Avg. Profit Share Revenue per Cert (1) 580$ 686$ 596$ 658$ Avg. Program Fee Revenue per Cert 433$ 462$ 440$ 467$ Originations Facilitated Loan Origination Volume ($ in 000) 1,112,835$ 625,899$ 4,331,508$ 2,126,327$ Average Loan Size 26,099 23,335 25,228 22,566 Channel Overview New Vehicle Certs as a % of Total 6.4% 17.2% 11.9% 15.2% Used Vehicle Certs as a % of Total 93.6% 82.8% 88.1% 84.8% Indirect Certs as a % of Total 50.2% 63.0% 59.7% 61.8% Direct Certs as a % of Total 15.4% 20.9% 15.8% 24.4% Refinance Certs as % of Total 34.4% 16.1% 24.5% 13.8% (1) Represents average profit share revenue per certified loan originated in the period excluding the impact of profit share revenue recognized in the period associated with historical vintages. The profit share revenue impact related to change in estimates of historical vintages was $6.5 million and $7.5 million, for the three months ended December 31, 2021 and 2020, respectively, and $30.9 million and ($1.6) million, for the year ended December 31, 2021 and 2020, respectively.


 
8 Q4 2021 Financial Update ($ in 000) 2021 2020 2021 2020 Revenue Profit share 31,196$ 25,910$ 133,215$ 60,392$ Program fees 18,484 12,403 75,630 43,995 Claims administration and other service fees 1,950 1,320 6,810 4,505 Total revenue 51,630 39,633 215,655 108,892 Cost of services 4,739 2,968 18,621 9,786 Gross profit 46,891 36,665 197,034 99,106 Operating expenses General and administrative (1) 6,603 9,351 30,393 32,584 Selling and marketing (2) 3,341 2,350 12,000 7,841 Research and development 1,720 678 4,352 1,964 Operating income 35,227 24,286 150,289 56,717 Interest expense (489) (3,621) (5,859) (11,601) Interest income 36 105 213 202 Gain on extinguishment of tax receivable agreement (3) - - 55,422 - Loss on extinguishment of debt (4) - - (8,778) - Change in fair value of contigent consideration (5) - - - (131,932) Other income (expense) 11 (4,380) (119) (4,377) Income (loss) before income taxes 34,785 16,390 191,168 (90,991) Income tax expense 6,945 1,188 45,086 6,573 Net income (loss) and comprehensive income (loss) 27,840$ 15,202$ 146,082$ (97,564)$ (5) Reflects non-cash charges for the change in the estimated fair value of contingent consideration from June 10, 2020 through the date when each tranche of contingent consideration shares vested as the share price performance milestone was achieved. Year Ended December 31, Three Months Ended December 31, (1) During the year ended December 31, 2020, general and administrative expenses included a $9.1 million transaction bonus awarded to key employees and directors and $2.2 million of non-cash charges incurred in connection with the accelerated vesting of legacy share-based awards, as a result of the Business Combination. (2) Selling and marketing expenses increased primarily due to an increase in employee compensation and commissions costs driven by both increased headcount and sales. (3) Reflects the gain recognized as a result of the early termination and settlement of the tax receivable agreement during the year ended December 31, 2021. (4) Reflects the loss recognized in connection with the refinancing of our Term Loan due 2027 on March 19, 2021, which primarily consists of the write-off of unamortized deferred financing costs.


 
9 Adjusted EBITDA 2021 2020 2021 2020 Net income (loss) 27,840$ 15,202$ 146,082$ (97,564)$ Non-GAAP adjustments: Interest expense 489 3,621 5,859 11,601 Income tax expense 6,945 1,188 45,086 6,573 Depreciation and amortization expense 202 346 792 752 Share-based compensation (1) 1,089 152 3,815 2,828 Gain on extinguishment of tax receivable agreement (2) - - (55,422) - Loss on extinguishment of debt (3) - - 8,778 - Change in fair value of contingent consideration (4) - - - 131,932 Change in measurement - tax receivable agreement (5) - 4,292 - 4,292 Transaction bonuses (6) - - - 9,112 Total adjustments 8,725 9,599 8,908 167,090 Adjusted EBITDA 36,565 24,801 154,990 69,526 Total revenue 51,630$ 39,633$ 215,655$ 108,892$ Adjusted EBITDA margin 71% 63% 72% 64% Adjusted operating cash flows (7) Adjusted EBITDA 36,565$ 24,801$ 154,990$ 69,526$ CAPEX (202) (99) (1,987) (1,196) Decrease (increase) in contract assets 1,157 (16,354) (23,763) (26,391) Adjusted operating cash flows 37,520$ 8,348$ 129,240$ 41,939$ Three Months Ended December 31, Year Ended December 31, (1) Includes $2.2 million of non-cash charges incurred in connection with the accelerated vesting of the legacy share-based awards, as a result of the Business Combination for the year ended December 31, 2020. (2) Reflects the gain recognized as a result of the early termination and settlement of the tax receivable agreement. (3) Reflects the loss recognized in connection with the refinancing of our Term Loan due 2027 on March 19, 2021, which primarily consists of the write-off of unamortized deferred financing costs. (4) Reflects non-cash charges for the change in the estimated fair value of contingent consideration from June 10, 2020 through the date when each tranche of contingent consideration shares vested as the share price performance milestone was achieved. (6) Reflects transaction bonuses awarded to key employees and directors in connection with the Business Combination. (5) Reflects non-cash charges due to changes in the measurement of our Tax Receivable Agreement liability as a result of changes in our blended state tax rate. (7) Adjusted operating cash flow is defined as adjusted EBITDA, minus CAPEX, plus or minus change in contract assets. Reconciliation of GAAP to Non-GAAP Financial Measures ($ in 000)


 
10 Total Current Share Count Shares In millions Total Shares Outstanding February 24, 2022 126.2 Treasury Shares 2.0 Total Shares Issued 128.2