Concentration of credit risk Concentration Risk, Credit Risk, Policy [Policy Text Block] Supplemental disclosure of cash flow information: Supplemental Cash Flow Information [Abstract] Customer [Domain] Customer [Domain] Non-current operating lease liabilities Operating Lease, Liability, Noncurrent Measurement Frequency [Domain] Measurement Frequency [Domain] Letter of Credit Letter of Credit [Member] Principal amount Debt Instrument, Face Amount Interest expense Interest Expense Vested/Exercised (in shares) Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period Fair Value Hierarchy and NAV [Domain] Fair Value Hierarchy and NAV [Domain] Net income Net income Net income attributable to common stockholders Net Income (Loss) Attributable to Parent One Customer One Customer [Member] One Customer Operating lease right-of-use assets, net Operating Lease, Right-of-Use Asset Preferred stock, shares outstanding (in shares) Preferred Stock, Shares Outstanding Income Statement Location [Axis] Income Statement Location [Axis] Statistical Measurement [Domain] Statistical Measurement [Domain] Accumulated deficit Retained Earnings (Accumulated Deficit) Maximum total net leverage ratio Debt Instrument, Covenant, Total Net Leverage Ratio, Maximum Debt Instrument, Covenant, Total Net Leverage Ratio, Maximum Line of credit facility, unused capacity, commitment fee percentage Line of Credit Facility, Unused Capacity, Commitment Fee Percentage Contract assets, net Increase (Decrease) in Contract with Customer, Asset Statement of Stockholders' Equity [Abstract] Statement of Stockholders' Equity [Abstract] Entity Filer Category Entity Filer Category Security Exchange Name Security Exchange Name Entity Incorporation, State or Country Code Entity Incorporation, State or Country Code Forfeited (in dollars per share) Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Forfeitures, Weighted Average Grant Date Fair Value Revenue from Contract with Customer [Abstract] Revenue from Contract with Customer [Abstract] Income Statement [Abstract] Income Statement [Abstract] Summary of Contract Assets Contract with Customer, Contract Asset, Contract Liability, and Receivable [Table Text Block] Concentration Risk [Table] Concentration Risk [Table] Forfeitures (in shares) Share-based Compensation Arrangement by Share-based Payment Award, Options, Forfeitures in Period Entity Registrant Name Entity Registrant Name Other non-current assets Other Assets, Noncurrent Schedule of Share-based Compensation Arrangements by Share-based Payment Award [Table] Schedule of Share-based Compensation Arrangements by Share-based Payment Award [Table] Debt at fair value Notes Payable, Fair Value Disclosure Net change in cash and cash equivalents and restricted cash Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents, Period Increase (Decrease), Including Exchange Rate Effect Profit share Profit Share Profit Share [Member] Profit share (member). 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Document Fiscal Period Focus Document Fiscal Period Focus Total current assets Assets, Current Selling and marketing Selling and Marketing Expense [Member] Concentration Risk Type [Domain] Concentration Risk Type [Domain] Accounts Receivable Accounts Receivable [Member] Non-current contract assets, net Contract with Customer, Asset, after Allowance for Credit Loss, Noncurrent Forfeited (in shares) Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Forfeited in Period Statement of Financial Position [Abstract] Statement of Financial Position [Abstract] Antidilutive securities excluded from computation of earnings per share (in shares) Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount Fair Value of Financial Instruments Fair Value Measurement, Policy [Policy Text Block] Unrecognized expense, stock options Share-based Payment Arrangement, Nonvested Award, Option, Cost Not yet Recognized, Amount Research and development Research and Development Expense [Member] Less: current portion of debt Long-term Debt, Current Maturities Product and Service [Axis] Product and Service [Axis] Preferred stock, par value (in dollars per share) Preferred Stock, Par or Stated Value Per Share Unrecognized expense, restricted stock Share-based Payment Arrangement, Nonvested Award, Excluding Option, Cost Not yet Recognized, Amount Stock Option And Incentive Plan, 2020 Stock Option And Incentive Plan, 2020 [Member] Stock Option And Incentive Plan, 2020 Granted (in dollars per share) Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Grants in Period, Weighted Average Grant Date Fair Value Line of credit facility, commitment fee percentage Line of Credit Facility, Commitment Fee Percentage Equity Component [Domain] Equity Component [Domain] Selling and marketing Selling and Marketing Expense Award Type [Domain] Award Type [Domain] Long-term debt, net of deferred financing costs Notes Payable, Noncurrent Local Phone Number Local Phone Number Credit Facility [Domain] Credit Facility [Domain] Assets Assets [Abstract] Statement [Line Items] Statement [Line Items] Granted (in shares) Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Grants in Period Weighted Average Exercise Price Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Weighted Average Exercise Price [Abstract] Concentration risk, percentage Concentration Risk, Percentage Preferred stock, $0.01 par value; 10,000,000 shares authorized, none issued and outstanding Preferred Stock, Value, Issued Beginning balance (in shares) Ending balance (in shares) Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Number Restricted stock units issued, net of shares withheld for taxes Stock Issued During Period, Value, Restricted Stock Award, Net of Forfeitures Accumulated Deficit Retained Earnings [Member] Debt Instrument [Axis] Debt Instrument [Axis] Increase of contract assets due to new business generation Contract with Customer, Asset, Increase (Decrease) for Contract Acquired in Business Combination Debt Disclosure [Abstract] Debt Disclosure [Abstract] Term Loan due 2026 Term Loan Due 2026 [Member] Term Loan Due 2026 Income before income taxes Income (Loss) from Continuing Operations before Income Taxes, Noncontrolling Interest Level 2 Fair Value, Inputs, Level 2 [Member] Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table] Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table] Customer [Axis] Customer [Axis] Accounts receivable, net Increase (Decrease) in Accounts Receivable Use of estimates and judgements Use of Estimates, Policy [Policy Text Block] Accounts payable Increase (Decrease) in Accounts Payable, Trade Summary of Earnings Per Share Schedule of Earnings Per Share, Basic and Diluted [Table Text Block] Granted (in shares) Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Gross Liabilities: Financial Liabilities Fair Value Disclosure [Abstract] Share-based Payment Arrangement, Expensed and Capitalized, Amount Share-based Payment Arrangement, Expensed and Capitalized, Amount [Table Text Block] Debt, weighted average interest rate Debt, Weighted Average Interest Rate Insurance Partner Two Insurance Partner Two [Member] Insurance Partner Two Title of 12(b) Security Title of 12(b) Security Total assets Assets Insurance Partner One Insurance Partner One [Member] Insurance Partner One Plan Name [Domain] Plan Name [Domain] Common stock, shares authorized (in shares) Common Stock, Shares Authorized Line of credit facility, remaining borrowing capacity Line of Credit Facility, Remaining Borrowing Capacity Number of operating segments Number of Operating Segments Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] Basic (in dollars per share) Basic net income per share attributable to common stockholders (in dollars per share) Earnings Per Share, Basic Interest paid Interest Paid, Excluding Capitalized Interest, Operating Activities Net income attributable to common stockholders Net Income (Loss) Available to Common Stockholders, Basic Payments on term loans Repayments of Notes Payable Document Type Document Type Contract Assets Revenue from Contract with Customer [Text Block] Research and development Research and Development Expense Product and Service [Domain] Product and Service [Domain] Beginning balance (in shares) Ending balance (in shares) Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number Share-based Compensation Arrangement by Share-based Payment Award [Line Items] Share-based Compensation Arrangement by Share-based Payment Award [Line Items] Number of Awards Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number of Shares [Roll Forward] Revolving Credit Facility Revolving Credit Facility [Member] Diluted net income per share: Earnings Per Share, Diluted [Abstract] Summary of Significant Accounting and Reporting Policies and Recent Developments Significant Accounting Policies [Text Block] Measurement Frequency [Axis] Measurement Frequency [Axis] Net cash provided by operating activities Net Cash Provided by (Used in) Operating Activities Schedule of Long-term Debt Instruments [Table] Schedule of Long-term Debt Instruments [Table] Basic net income per share: Earnings Per Share, Basic [Abstract] Basic (in shares) Weighted average common shares (in shares) Basic weighted average common shares (in shares) Weighted Average Number of Shares Outstanding, Basic Diluted (in dollars per share) Diluted net income per share attributable to common stockholders (in dollars per share) Earnings Per Share, Diluted Non-cash operating lease cost Operating Lease, Right-of-Use Asset, Amortization Expense Contract With Customer Asset And Liability [Table] Contract With Customer Asset And Liability [Table] Contract with customer asset and liability. Provision for expected credit losses Accounts Receivable, Credit Loss Expense (Reversal) Income tax paid (refunded), net Income Taxes Paid, Net Long-term debt, gross Long-term Debt, Gross Plan Name [Axis] Plan Name [Axis] Minimum fixed charge coverage ratio Debt Instrument, Covenant, Fixed Charge Coverage Ratio, Minimum Debt Instrument, Covenant, Fixed Charge Coverage Ratio, Minimum Total debt Long-term Debt Level 1 Fair Value, Inputs, Level 1 [Member] Cash flows from investing activities Net Cash Provided by (Used in) Investing Activities [Abstract] Customer One Customer One [Member] Customer One Net cash (used in) provided by financing activities Net Cash Provided by (Used in) Financing Activities Treasury stock at cost, 1,980,230 shares at March 31, 2022 and 1,985,309 at December 31, 2021, respectively Treasury Stock, Value Income Tax Disclosure [Abstract] Income Tax Disclosure [Abstract] Denominator Weighted Average Number of Shares Outstanding, Diluted [Abstract] Percent on number of shares outstanding Percent On Number Of Shares Outstanding Percent on number of shares outstanding Entity Small Business Entity Small Business Base Rate Base Rate [Member] Total liabilities and stockholders’ equity Liabilities and Equity Fair Value of Financial Instruments Fair Value Disclosures [Text Block] Accounts payable Accounts Payable, Current Vested/Exercised (in dollars per share) Share-based Compensation Arrangements by Share-based Payment Award, Options, Exercises in Period, Weighted Average Exercise Price Concentration Risk Type [Axis] Concentration Risk Type [Axis] Third-party claims administration liability Liability for Claims and Claims Adjustment Expense, Current Liability for Claims and Claims Adjustment Expense, Current Depreciation and amortization Depreciation, Depletion and Amortization Additional paid-in capital Additional Paid in Capital Internally developed software costs accrued but not paid Accrued Intangible Assets Costs Accrued Intangible Assets Costs Summary of Fair Value Assets and Liabilities Measured on Recurring Basis Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis [Table Text Block] Concentration Risk [Line Items] Concentration Risk [Line Items] Proceeds from revolving facility Proceeds from Long-term Lines of Credit Liabilities and stockholders’ equity Liabilities and Equity [Abstract] Description of Business, Background and Nature of Operations Business Description and Basis of Presentation [Text Block] Beginning balance Ending balance Contract with Customer, Asset, after Allowance for Credit Loss Common stock, shares outstanding (in shares) Common Stock, Shares, Outstanding Net Income per Share Earnings Per Share [Text Block] Time-Based Restricted Stock Units Unvested Time-Based Restricted Stock Units Time-Based Restricted Stock Units [Member] Time-Based Restricted Stock Units Operating expenses Operating Expenses [Abstract] Entity Interactive Data Current Entity Interactive Data Current Decrease maximum total net leverage ratio Debt Instrument, Covenant, Decreased Total Net Leverage Ratio, Maximum Debt Instrument, Covenant, Decreased Total Net Leverage Ratio, Maximum Cost of services Cost of Goods and Services Sold Revenue Revenues [Abstract] Minimum Minimum [Member] Document Period End Date Document Period End Date Restricted stock units issued, net of shares withheld for taxes (in shares) Stock Issued During Period, Shares, Restricted Stock Award, Net of Forfeitures Program fees Program Fees Program Fee [Member] Program Fee (member). Income tax receivable Income Taxes Receivable, Current Entity Central Index Key Entity Central Index Key Change in Contract with Customer, Asset [Abstract] Change in Contract with Customer, Asset [Abstract] Concentration Risk Benchmark [Domain] Concentration Risk Benchmark [Domain] Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items] Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items] Gross profit Gross Profit Number of Awards Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding [Roll Forward] Total Financial and Nonfinancial Liabilities, Fair Value Disclosure Less: unamortized deferred financing costs Debt issuance costs, net Debt Issuance Costs, Net Proceeds from term loans Proceeds from Notes Payable Preferred stock, shares authorized (in shares) Preferred Stock, Shares Authorized Income Statement Location [Domain] Income Statement Location [Domain] Entity Common Stock, Shares Outstanding (in shares) Entity Common Stock, Shares Outstanding Non-cash investing and financing: Cash Flow, Noncash Investing and Financing Activities Disclosure [Abstract] Entity Address, State or Province Entity Address, State or Province Property and equipment, net Property, Plant and Equipment, Net New Credit Agreement New Credit Agreement [Member] New Credit Agreement Total operating expenses Operating Expenses Deferred tax asset, net Deferred Income Tax Assets, Net Current liabilities Liabilities, Current [Abstract] Operating lease liabilities Increase (Decrease) in Operating Lease Liability General and administrative General and Administrative Expense Common stock repurchased (in shares) Treasury Stock, Shares, Acquired Schedule of Long-term Debt Instruments Schedule of Long-term Debt Instruments [Table Text Block] Share-based Payment Arrangement, Expensed and Capitalized, Amount [Table] Share-based Payment Arrangement, Expensed and Capitalized, Amount [Table] Debt Instrument [Line Items] Debt Instrument [Line Items] Debt Debt Disclosure [Text Block] Trading Symbol Trading Symbol Earnings Per Share [Abstract] Earnings Per Share [Abstract] Beginning balance (in shares) Ending balance (in shares) Shares, Outstanding Line of Credit Line of Credit [Member] Payment of deferred financing costs Payments Of Deferred Financings Costs Payments Of Deferred Financings Costs Share-Based Compensation Share-based Payment Arrangement [Text Block] Level 3 Fair Value, Inputs, Level 3 [Member] Debt instrument, margin rate Debt Instrument, Margin Rate Debt Instrument, Margin Rate Allowance for credit loss (less than) Accounts Receivable, Allowance for Credit Loss Revenue from Contract with Customer Benchmark Revenue from Contract with Customer Benchmark [Member] Accounting Policies [Abstract] Accounting Policies [Abstract] Contract With Customer Asset And Liability [Line Items] Contract With Customer Asset And Liability [Line Items] Contract with customer asset and liability. Other current and non-current assets Increase (Decrease) in Other Operating Assets Schedule Of Fair Value Assets And Liabilities Measured On Recurring Basis [Abstract] Schedule Of Fair Value Assets And Liabilities Measured On Recurring Basis [Abstract] Schedule of fair value assets and liabilities measured on recurring basis. Claims administration and other service fees Administrative Service [Member] Document Transition Report Document Transition Report Beginning balance (in dollars per share) Ending balance (in dollars per share) Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Weighted Average Exercise Price Common stock, $0.01 par value; 550,000,000 shares authorized, 128,198,185 shares issued and 126,217,955 shares outstanding as of March 31, 2022 and 128,198,185 shares issued and 126,212,876 shares outstanding as of December 31, 2021 Common Stock, Value, Issued Weighted Average Amortization Period Share-based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Period for Recognition Beginning balance (in dollars per share) Ending balance (in dollars per share) Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value Total long-term debt, net of deferred financing costs Long-term Debt, Excluding Current Maturities Customer Concentration Risk Customer Concentration Risk [Member] Basis of presentation and consolidation Basis of Accounting, Policy [Policy Text Block] Commitments and contingencies Commitments and Contingencies Total share-based compensation expense Share-based Payment Arrangement, Expense Entity Emerging Growth Company Entity Emerging Growth Company Entity Current Reporting Status Entity Current Reporting Status Medium-term Notes Medium-term Notes [Member] Net income per common share Earnings Per Share, Basic and Diluted [Abstract] Weighted Average Fair Value at Grant Date Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Abstract] Effective income tax rate reconciliation, percent Effective Income Tax Rate Reconciliation, Percent Deferred financing costs accrued but not paid Accrued Deferred Financing Costs Accrued Deferred Financing Costs Share-based Payment Arrangement, Activity Share-based Payment Arrangement, Activity [Table Text Block] Restricted cash Restricted Cash, Current Antidilutive Securities, Name [Domain] Antidilutive Securities, Name [Domain] Cover [Abstract] Cover [Abstract] Dilutive effect of outstanding Time-Based Restricted Stock Units Incremental Common Shares Attributable to Dilutive Effect of Share-based Payment Arrangements Cash and cash equivalents and restricted cash at the beginning of the period Cash and cash equivalents and restricted cash at the end of the period Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents Current contract assets, net Contract with Customer, Asset, after Allowance for Credit Loss, Current Common stock, par value (in dollars per share) Common Stock, Par or Stated Value Per Share Numerator Net Income (Loss) Available to Common Stockholders, Diluted [Abstract] Treasury stock (in shares) Treasury Stock, Shares Current assets Assets, Current [Abstract] Common stock, capital shares reserved for future issuance (in shares) Common Stock, Capital Shares Reserved for Future Issuance Schedule of Fair Value Assets and Liabilities Measured on Recurring Basis [Table] Schedule Of Fair Value Assets And Liabilities Measured On Recurring Basis [Table] Schedule of fair value assets and liabilities measured on recurring basis. 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Weighted average common shares outstanding Denominator Weighted Average Number of Shares Outstanding, Basic [Abstract] Long-term Debt, Type [Axis] Long-term Debt, Type [Axis] Numerator Net Income (Loss) Available to Common Stockholders, Basic [Abstract] Debt instrument, basis spread on variable rate Debt Instrument, Basis Spread on Variable Rate Stock Options Unvested and not exercised Stock Options Share-based Payment Arrangement, Option [Member] Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table Text Block] Fair Value Hierarchy and NAV [Axis] Fair Value Hierarchy and NAV [Axis] Two Insurance Partners Two Insurance Partners [Member] Two Insurance Partners Document Quarterly Report Document Quarterly Report Statement of Cash Flows [Abstract] Statement of Cash Flows [Abstract] Credit Facility [Axis] Credit Facility [Axis] Common Stock Common Stock [Member] Interest 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Increase (Decrease) in Stockholders' Equity [Roll Forward] Increase (Decrease) in Stockholders' Equity [Roll Forward] Document Fiscal Year Focus Document Fiscal Year Focus Share-based compensation Share-based Payment Arrangement, Noncash Expense Variable Rate [Domain] Variable Rate [Domain] Additional Paid-in Capital Additional Paid-in Capital [Member] Cash and cash equivalents Cash and Cash Equivalents, at Carrying Value Line of credit facility, maximum borrowing capacity Line of Credit Facility, Maximum Borrowing Capacity Customer Two Customer Two [Member] Customer Two Long-term Debt, Type [Domain] Long-term Debt, Type [Domain] Treasury Stock Treasury Stock [Member] Current Fiscal Year End Date Current Fiscal Year End Date Accrued expenses Increase (Decrease) in Accrued Liabilities Receivables transferred from contract assets upon billing the lending institutions Contract with Customer, Asset, Reclassified to Receivable Contract With Customer, Asset [Roll Forward] Contract With 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Floor Rate Debt Instrument, LIBOR Floor Rate Cost of services Cost of Sales [Member] Common stock, shares issued (in shares) Common Stock, Shares, Issued Percent of incremental shares on outstanding common stock Percent Of Incremental Shares On Outstanding Common Stock Percent of incremental shares on outstanding common stock. 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